Dedicated Designer: A real member of your team, who attends meetings and is part of your communication processes. A dedicated designer will join your team’s communication channel. This allows streamlining the processes and generally speeding up work. This package is ideal for companies that need to scale quickly, have a designer ready and plan on scheduling daily/weekly meetings with the designer.

On-Demand Designer:  In the Design Dashboard you can create as many design tasks as you want with one active task at a time. This package doesn’t include meetings, chats or any other sort of communication (everything is productized). This package is ideal for companies with a solid processes so they can create high quality briefs.

The following services are not included with any subscription:

• Copywriting
• Video editing although we can do this subject to our assessment of the requirements
• Animations although we can do this subject to our assessment of the requirements
• Website & App development although we can do basic WP website for your business
• Coding (HTML/CSS/JS)
• 3D / CAD

We are a multi-disciplined and have specializied in video and motion graphics in the past, so if you do require this type of work please get in touch and we can let you know if we can help.

We work on your designs every working day and we endeavour to get your designs back over to you as soon as possible.

On average we can typically send a design back over within 24-72 hours. However, this can vary depending on:

• The complexity of the design request(s)
• How much contribution and collaboration there is and the clarity of instructions in the brief / design request(s)
• The number of pages / slides / designs required
• How long we have been working together for and how integrated we are into your business and brand
• If we are having to create new concepts vs. using/adapting existing templates

We will always do their best to work with you to prioritise and organise your submitted projects.

Defining how many designs or requests we can deliver on a weekly basis is extremely hard to predict as:
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• Design is a creative process
• Requests come in all shapes, sizes and complexities
• Revisions on previous requests also have to be factored in
• How descriptive the briefs supplied are
• If we are using a template vs. generating a new concept

However, we set the expectations of approx. 2 – 2.5 hours per day allocated to our clients projects.

We’d recommend signing up with us for an initial 1-3 month period to assess our design output, performance and high design standards to make sure the plan you are on is perfectly suited – we are sure however that you won’t be disappointed!

Review your pain points with your current design circumstances, assess the type of design work required and your level of output and that will help decipher which plan will suit.

We are more than happy to talk it through with you in more detail so please feel free to book in for a call and we can point you in the right direction.

Absolutely! No matter the level of output or design requirements, we can put together a custom plan that will suit.

Get in touch and we can talk it through.

With all of our subscriptions, you can ask for as many design requests and revisions as you like. We work on your designs every working day and keep you updated with where we are at with things. You can at time change the priority of what requests we work for you.

Furthermore, if you need any modifications or tweaks to the designs we send over, ask for as many as you like until we get it perfect for you!

Absolutely! You can invite as many team members as necessary – they can then setup their profile and are free to submit their own design requests, keep up to date with all projects and communicate directly with us.

You sure can. We work with a whole host of agencies and can work white-labelled/under NDAs. We can work on your internal brand and your clients work as well.

You own absolutely everything we send over – we can even send over the source files.

Our business model means we are more than just design, we make sure to extract and ask for as much information as possible from you so we get a full understanding of the brief and requirements that enable us to create the best design possible.

But please, on the very rare occasion where you feel you don’t quite like the design, then do not be afraid to say something – just simply ask to see another concept/changes and we’d be more than happy to do so. Remember, all of our subscriptions offer unlimited revisions!

We have partnered with Manyrequests who are currently managing our backend dashboard, so you will initially receive an email from them to setup your password. Your dashboard will then be ready for you to sign in and start submitting design requests straight away! You can also manage your profile and subscription through this as well.